SHIPPING POLICY

At *Aevora Home*, each piece is handcrafted with care and shipped with equal responsibility. As our products are made using artisanal techniques and premium materials, shipping timelines may vary depending on the nature of the product, destination, and customization requirements.

Please read our Shipping Policy carefully before placing an order.

*SECTION 1 – ORDER PROCESSING*

* All orders are processed after successful payment confirmation
* Made-to-order and handcrafted products require *production time*
* Order processing includes:

* Production
* Quality inspection
* Secure packaging

Estimated processing time will be communicated at the time of order confirmation.

*SECTION 2 – SHIPPING TIMELINES*

*Domestic (India) Orders*

* Processing Time: *2–4 weeks* (depending on product)
* Delivery Time after dispatch: *3–5 business days*

*International Orders*

* Processing Time: *3–4 weeks*
* Delivery Time after dispatch: 5 to 7 days business days*, depending on destination and customs clearance

Please note that shipping timelines are approximate and may vary due to external factors beyond our control.

*SECTION 3 – SHIPPING PARTNERS*

We work with reputed logistics and freight partners to ensure safe delivery of our products. For large furniture items, delivery may be carried out via surface freight or specialized cargo services.

Tracking details will be shared once the order is dispatched.

*SECTION 4 – SHIPPING CHARGES*

* Shipping charges are calculated based on:

* Product size and weight
* Destination
* Mode of transport
* Shipping costs will be displayed at checkout or shared separately for customized or bulk orders

Any additional charges such as:

* Customs duties
* Import taxes
* Local handling charges

are the responsibility of the customer and are not included in the product price unless specified.

*SECTION 5 – INTERNATIONAL SHIPPING & CUSTOMS*

* International orders may be subject to customs inspections
* Delays due to customs clearance are not controlled by Aevora Home
* Customers are responsible for understanding and complying with their country’s import regulations

We are not liable for delays, additional charges, or non-delivery caused by customs authorities.

*SECTION 6 – PACKAGING & HANDLING*

All products are:

* Carefully inspected before dispatch
* Securely packed using protective materials
* Handled to minimize the risk of damage during transit

Despite our best efforts, rare instances of transit damage may occur.

*SECTION 7 – DAMAGED SHIPMENTS*

If your order arrives damaged:

* Notify us within *24 hours of delivery*
* Share clear images/videos of:

* The damaged product
* Packaging (inner & outer)
* Shipping label

Claims reported after 24 hours may not be eligible for resolution.

*SECTION 8 – FAILED DELIVERY / INCORRECT ADDRESS*

* Customers are responsible for providing accurate shipping details
* Failed deliveries due to incorrect address, unavailability, or refusal may result in:

* Additional shipping charges
* Delayed delivery

Aevora Home is not responsible for losses caused due to incorrect information provided by the customer.

*SECTION 9 – FORCE MAJEURE*

We are not liable for delays or failures in delivery caused by events beyond our reasonable control, including but not limited to:

* Natural disasters
* Pandemic-related restrictions
* Transportation strikes
* Government regulations

*SECTION 10 – CONTACT FOR SHIPPING QUERIES*

For shipping-related questions, please contact:

*Email:* [info@asboneinlaysfurnitures.com](mailto:support@aevorahome.com)

Whats App : +91- 9990510321
*Brand:* Aevora Home
*Response Time:* 24–48 business hours