*Aevora Home*

*1. What is Aevora Home?*

Aevora Home is a premium home and furniture brand specialising in handcrafted furniture and décor, rooted in traditional artisanal techniques and modern design sensibilities. Aevora Home is a brand under *A.S. International*, bringing years of manufacturing expertise into thoughtfully designed living spaces.

*2. Are all Aevora Home products handmade?*

Yes. Every Aevora Home product is *handcrafted by skilled artisans*. Due to the handmade nature of our work, slight variations in colour, texture, or pattern are natural and celebrated as part of the craft.

*3. Where are your products made?*

Our products are handcrafted in India by experienced artisans using ethically sourced materials. Each piece reflects generations of craftsmanship blended with contemporary design.

*4. Do you offer customization?*

Yes, customization is available on selected products.
You may request changes in:

* Size
* Finish
* Colour
* Hardware

Custom orders are made specifically for you and may require additional production time.

*5. How long does it take to receive my order?*

Delivery timelines depend on the product type and destination:

* *India:* 2–3 weeks
* *International:* 3–4 weeks

Exact timelines are shared at the time of order confirmation.

*6. Do you ship internationally?*

Yes, Aevora Home ships worldwide.
International shipping charges, customs duties, and import taxes (if applicable) are borne by the customer.

*7. Will I be charged customs duties or taxes?*

For international orders, customs duties and import taxes may be levied by the destination country. These charges are not included in the product price and are the customer’s responsibility.

*8. How are products packaged for shipping?*

All products are:

* Carefully inspected
* Securely packed using protective materials
* Prepared for long-distance transportation

We take utmost care to ensure products reach you safely.

*9. What if my product arrives damaged?*

In the rare event of damage:

* Inform us within *48 hours of delivery*
* Share clear photos/videos of the damage and packaging

We will assess the issue and guide you through the resolution process.

*10. Can I return or cancel my order?*

Since most of our products are *made-to-order*, returns or cancellations are generally not accepted once production begins.
Please refer to our *Return Policy* for detailed terms.

*11. Why does the product I receive look slightly different from the images?*

As our products are handcrafted using natural materials:

* Minor variations in colour, texture, or grain may occur
* Lighting and screen differences may affect how colours appear online

These variations are not defects but a hallmark of handcrafted furniture.

*12. Is 100% advance payment required?*

Yes.
All orders require *100% advance payment*, as products are made specifically for each customer. This allows us to maintain quality, craftsmanship, and ethical production practices.

*13. Do you work with interior designers, architects, and bulk buyers?*

Yes. We collaborate with:

* Interior designers
* Architects
* Retailers
* Wholesale & export buyers

Please contact us for trade pricing and project-based inquiries.

*14. Can you help with styling or placement advice?*

Yes.
While we do not offer full interior design services, we can *suggest styling and placement ideas* to help you visualize how your furniture may fit into your space.

*15. How can I contact Aevora Home?*

📧 *Email:* [ info@asboneinlaysfurnitures.com ] (mailto:support@aevorahome.com)

Whats App : +91- 9990510321
📞 *Business Hours:* Monday – Saturday, 10 AM – 6 PM (IST)